I am not a regular "Yelper", which will make the regulars not believe my review maybe? Still, While I've used Yelp a lot for restaurant recs and such, I've never felt a COMPULSION to really get on here and say "hey, you gotta go try this thing here..."Until now. I have to also admit, I had no idea whether I was talking to Randy or Aaron, but all the guys down there were incredibly nice, tried to fit everything to my schedule (picking me up and dropping me off well after their official shuttle time). It took them a while to get to my car (I mean, you can't do them all at once and actually fix anything, right?), but when they did they had my problem nailed in probably 20 minutes, fixed in an hour, and I was charged parts and one hour's labor... This wasn't something like a blown fuse or anything... My car had been running really unhappily for a few weeks, and now it's smooth as silk, and really a blast to drive again. If they had done just that, for a fair price, I'd probably recommend them to whoever ASKED me. But they had to go and be REALLY NICE all the time, ALWAYS offer to help me out without upselling, and offered free rides to/from the city, and wireless internet while I was in the garage to catch up on work. So, here I am, not being terribly descriptive about my issue - honestly, I don't think it's that important. If you car needs fixing, these are the guys. JUST GO HERE, tell them what's up, and they will help you out in a way that makes you certain you're not being scammed somehow. If you can find another mechanic/dealer/whatever that's car-related in the bay area, please let me know (can't hurt to have a backup). But, in the meantime, man, just use these guys. They are the greatest!(btw - I live in the East Bay, and while it's kind of a pain to drive all that way, it was WELL worth it)