I've never had anything but positive experiences with Advanced Autowerks, and my most recent visit was no exception. Mackenzie and the team took tremendous care of me, and were happy to take extra steps to show how much they valued me as a customer (free transportation to and from work, car wash, gift card to Philz while I waited for my vehicle, fantastic communications, etc.). AND they did a tremendous job making my 10-year-old A3 feel like new. These folks are easily the best mechanics I've ever worked with, and I expect to be taking all my family's vehicles there for as long as I can.